Big on Quality. Small Enough to Care.

Welcome to the world of Railtrail Tours, an award-winning, independent, family run, rail holiday specialist with over 40 years of experience operating our popular escorted rail holidays.

Our tours are unique to us, created by our team of rail travel experts who each have a lifetime of knowledge and experience in the rail holiday industry meaning our tour itineraries are full of vibrancy and imagination reflecting our unrivalled knowledge. Railtrail offers destinations as varied as spring in the Scottish Highlands, summer in Majorca, and steam trains in the glorious fall season of America and, with new tours being added to our extensive programme regularly, you are sure to find your perfect holiday.

Our Railtrail Founder, Owner, and Managing Director – Dave Felstead – is still at the helm of the company and is a firm believer in customer satisfaction and experience meaning that Railtrail will provide an individual and personal experience to all our customers.

Customer Satisfaction & Experience

• Railtrail offers a range of tour fares including First Class rail travel, Standard Class rail travel, and Tour Base Fare options for those who wish to travel independently.

• Our secure and easy to use 24/7 online booking facility helps to make booking your next holiday simpler than ever or, alternatively, our friendly Customer Care Team are on hand to answer any questions you may have and take you through the booking process. Plus, once you make a booking with Railtrail, your booking confirmation will provide a personal contact in the office for any queries or future correspondence you may have about your forthcoming holiday.

• We pride ourselves on providing stress free travel with our rail inclusive packages as these packages include rail tickets that are not restricted to a specific train service or company so, should you miss your specified train or a connecting train, your ticket is still valid on the next service. All we ask is that you telephone either the office during office hours, or your Tour Manager outside of office hours, to let us know of any hiccup in your journey and we will then take control leaving you free to relax and enjoy the remainder of your journey.

• Railtrail’s online Feefo page provides all our verified customer reviews, and we are proud to achieve a very high star rating resulting in Railtrail being awarded the 'Feefo Platinum Service Award' for consistently delivering excellence.

• We have also been awarded Silver at the British Travel Awards for ‘Best Small Travel Company for Rail Holidays’ in 2023.

Financial Protection

• Thanks to our unique Trust Account, your monies are 100% secure until your return from your holiday giving our customers peace of mind. Should your tour be cancelled by Railtrail Tours for any reason, or should Railtrail Tours cease trading, you will be entitled to a full cash refund of all monies paid.

• We are also ATOL Protected (ATOL 9056).

Railtrail Rewards

• We are privileged to have so many of our customers travel with us regularly, returning year after year to enjoy our unique brand of escorted rail holidays. Recognising this, we like to reward our clients through our Loyalty Points Scheme and Frequent Traveller Club.

• Railtrail is the only escorted rail holiday company to provide a Loyalty Points Scheme and further information on both our loyalty programmes can be found on our ‘Railtrail Rewards’ page.